Privacy Policy

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Effective Date: January 2025

At Churchill's Diamond Detailing ("we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.churchills-diamond-detailing.com or use our car valeting and detailing services, including mobile services.

1. Information We Collect

We may collect and process the following information:

• Personal Information: Name, email address, phone number, home address (for mobile services), and vehicle details.
• Booking Information: Service type, booking date/time, payment information.
• Technical Data: IP address, browser type, operating system, referring website, and other analytical data.
• Communication: Any correspondence you send us via email, phone, contact forms, or social media.

2. How We Use Your Information

We use your information to:

• Provide and manage our car valeting and detailing services.
• Schedule and confirm appointments, including mobile visits.
• Process payments and issue receipts/invoices.
• Communicate with you about your bookings or customer service inquiries.
• Send promotional offers or updates if you have opted in.
• Improve our website and customer experience.

3. Mobile Services

If you request a mobile service, we may collect your home or work address or another service location. This information is used solely for the purpose of fulfilling the service and is never shared for marketing purposes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Trusted third-party service providers (e.g., payment processors, booking software providers) who help us operate our business and deliver services to you.
• Legal or regulatory authorities if required by law.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enable essential site functions.
• Track usage and performance.
• Improve user experience.

You can manage your cookie preferences through your browser settings.

6. Data Storage and Security

We store your data securely and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.
• File a complaint with a data protection authority, if applicable.

To exercise your rights, please contact us using the details below.

8. Marketing Communications

With your consent, we may send you promotional messages by email or SMS. You can opt out at any time by clicking “unsubscribe” or contacting us directly.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. Please review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. Continued use of our services or website constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Churchill's Diamond Detailing

contact@churchills-diamond-detailing.com